Our
technical support services
are included in your license
fee and not added on as
an optional extra.
"Having used another software package unsuccessfully, Dezrez turned out to be a great find. Easy to use and backed up with a great, friendly technical support team. It suits us perfectly"
Paul Brooker - Director, Howick and Brooker Partnership
www.hbproperty.co.uk
With our lines being open
during normal office hours
and an emergency number
for out of hours support,
our helpful support staff
are on hand to assist. Remote
Desktop Support enables
our support staff to view
your desktop, see your problem
and resolve issues with
your computer that other
software packages would
require a costly engineer
call-out.
We realise that your problem
will be obstructing and
delaying your work, and
for this reason needs to
be resolved speedily. Remote
Desktop Support gives us
the facility to fix your
problems quickly.
We have invested in the
latest support software,
which allows us to monitor
your queries and usage of
the system. This allows
us to predict issues you
might be having and fix
them before you know about
them. We will also ensure
that you get the most from
your software investment
by monitoring your use of
the system and highlighting
any weaknesses and shortfalls. |
