Many estate agents will acknowledge their IT infrastructure is behind the times, but fear of a painstaking upgrade and on-boarding process prevents them from taking action.
“Three major challenges that traditional agents face with their systems infrastructures.”
Their main software is incompatible or integrates poorly with modern-day applications and devices.
Customer journeys require an inefficient combination of third-party software and processes that are not customer centric.
The number of disparate applications (and different data sets) fundamental to day-to-day operations prohibits a comprehensive upgrade