Online Property Management Software: A Complete Guide

Your ultimate guide to online property management software for letting agents:
How it works, why you need it, and how it can help your letting agency thrive in a digital world.

There has never been a greater need for agents to be able to offer real-time customer service updates and actions to busy landlords and tenants, with demand for rental properties soaring. 

Within the high-demand sales and lettings market, choosing the best online property management software solution can help to alleviate the pressure and drive workflow efficiency.

Our comprehensive guide covers everything you need to know about online property management software, including how a CRM can cover maintenance work, accounting and tenancies. We also cover our very own online property management software package, ReziPM! 

Using online property management software

What is property management software?

The purpose of online property management software is to streamline, automate and safeguard the day-to-day operations and responsibilities of letting agents who are managing properties on behalf of landlords. Utilised by letting agents across the UK and beyond, property management software that is generally categorised into the following sectors:

  • Residential
  • Commercial
  • Industrial
  • Retail
  • Multifamily
  • Mixed user
  • There are many different types of online property management software systems available in the UK and beyond. Some offer solutions that purely cover property management, tenancies and maintenance, whilst others also include built-in client accounting software... Like ReziPM!

    ReziPM Property management system

    At Dezrez... “Our aim is to reduce the number of staff needed to manage a portfolio of properties despite this increase in red tape. This means a clearer, more helpful interface and automation of tasks where possible. For example, improvements in automation around the accounting process can empower smaller accounts teams to do more with less.” .


    Get started with our online property management system today to enhance your offering as a letting agent, win more landlords and provide them with a better client experience.

    The benefits of using residential property management software online

    ReziPM’s platform for online property management software provides letting agents and property professionals with intuitive and easy to follow processes, simplifying the landlord, tenant and vendor experience with online independent portals that enable clear document visibility and better communication. 

    Choosing a cloud-based property management software solution means that you are free to access information on-the-go, be it at home or in the office. Following the impact of coronavirus, there has never been a more apparent time to ensure that the software you choose is flexible, operating away from the office when you need it to.

    ReziPM Property management software

    Our fully-compliant and modern online property management software supports the latest legislation around Client Money Protection, Gas Safety Certificates, Electrical Inspections, Legionella Risk Assessments and Right to rent comes as standard. A combined solution offering a one stop shop, keeping your agency and clients safe guarded with an easy to navigate user interface. View documents from the main dashboard, making it quick to find the exact paperwork that you need.

    What about property maintenance software?

    When managing properties, we understand that it’s essential to keep up to date with any maintenance work that may need completing - regardless of whether it's a broken window or something more serious. This means utilising the best online property maintenance software for managing work raised by the landlord, vendor or tenant and actioning or assigning this with real-time updates. ReziPM’s online property management software allows you to complete and follow the journey with clear visibility of the actions taken when raising and managing maintenance jobs, assigning contractors, issuing job sheets and uploading contractor invoices. Yes, that's right, you can assign contractors and upload invoices right within ReziPM's online property management software system!

    Our lettings management software offers a transparent and easy to use interface for busy, high-performing letting agents and property management professionals. This ensures that the communication between all parties stays on track, boosting customer service and productivity.


    We also know that, as a sales and letting agent managing properties, it’s important that you can keep landlords and tenants up to date with planned property inspections when needed. Our system allows booking to be completed from directly within the online property management software

    Property management accounting software

    When a job is completed by a contractor ReziPM allows you to pay the required landlords and contractors. Providing professional looking Payment Statements and Remittance Advice directly from the system, providing effective accounting software for property managers.


    ReziPM’s accounting system also allows agents to pay landlords, collect rent, pay contractors, manage deposits and produce and process payment batches with a simple, easy to use forms and fields from directly within the software. That’s right, with a direct connection set up to your bank account there’s no need to waste time logging onto online banking anymore.

    Get started with our online rental property management software today!

    Why does an ‘open API’ make online property management software different?

    An open API means that the software is open to integrate with third party software. This enables you and your team to connect and utilise your favourite pieces of tech within your lettings CRM software. Using our open API, ReziPM customers will soon be able to connect to 1000s of leading market place apps using Zapier.


    The beauty of using Zapier to connect to these apps within your online real estate management system is that no developer is required. With simple step by step guides it’s never been simpler to create zap workflows to utilise and automate everyday tasks, saving you valuable time and resource! This means more time to win new instructions. Visit our Zapier page to find out more about how it works with our CRM software.

    Why should letting agents use ReziPM as their online property management software solution?

    • Stop duplicate data with a one-stop-shop. Sales, letting, maintenance and accounting solution all under one roof.
    • Improve tenant and landlord satisfaction with improved communication with access to a modern, online portal 24/7 with Rezi Anytime.
    • Use online banking software built in that offers automated payment processes.
    • A fully compliant accounting system allowing agents to pay landlords, collect rent, pay contractors, manage deposits and produce and process payment batches.
    • Configure Client Preferences - Full customisation shows that you really understand and care for your customers.
    • Future proof online property management, maintenance and accounting software - all under one Rezi-shaped roof.
    • Built with the latest technology, ReziPM’s open API means integrating with your favourite PropTech products is simple.
    ReziPM Online property management software

    It’s time to take your business to the next level. Rezi property management includes property maintenance software and accounting software for property managers in a combined solution for high performance estate agents. Delivering real time updates, quick auto-banking options and the ability to integrate the latest apps on the market without the need of a developer, these are just some of the reasons why agents are choosing Rezi and ReziPM as their sales and lettings software provider