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CTI Phone Integration

Our telephone integration is state of the art technology that allows you to not only see who's calling, but to bring information on them and their past instantly to your screen before you pick up.
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Telephone

Never miss another call

A missed call can mean the difference between a deal for you or your competitor. Our telephone software logs everything providing you with peace of mind that no lead is ever lost. You can look up a phone number for any call, whether it was missed in a busy office or you simply forgot to write the number down. This is perfect for when the phones are unmanned or it's too busy to answer.

Professional

Provide a professional and personal service

Our telephone integration is state of the art technology that allows you to not only see who's calling, but to bring information on them and their past instantly to your screen before you pick up. Be prepared for each call, have all notes to hand immediately, or impress your clients by seeming to recall their case and all of their property needs.

Stats

Manage your business effectively

View real-time statuses of all of your networked telephones, see who each of your staff members is talking to, and see a detailed report of all incoming and outgoing calls. Pinpoint busy times, organise staff efficiently and see which kind of calls yield results. Send free instant messages between telephones and branches, and work smarter, as all phone numbers within our software will dial with a single click.
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Important Information

We will need to obtain some details of your phone system to determine it's compatibility. Dependant on the age of you system, you may need to upgrade firmware.

*     Some phone systems will require additional driver licence(s) which can be provided by your phone system maintainer. 

**   Every computer will require a CTI licence which does incur a one off software charge.

*** Monthly charges and setup fee apply if dezrez or a 3rd party company install the solution.